Case Studies

We have worked with a broad range of businesses, spanning many different industries. Our focus is always on delivering fast, effective and scalable voice communications, that best support your unique business needs. Providing transparency, surety and ongoing continuity, here are just a few examples of the type of work we have completed.


From SMEs to multi-site firms and major corporations, our telecoms solutions continue to deliver multiple benefits for our customers.


Digital Telecom were recommend to us by another hospice.  From our initial conversations through to installation, there has been excellent communication, with efficient responses to requests, queries and support by telephone and email. 

The installation was calm, seamless and smooth with a friendly, knowledgeable and helpful team of engineers supporting staff on site with many queries and questions.  We were very impressed with how calmly and methodically the installation took place.  Engineers provided follow up support until we were satisfied with the set up. 

The hosted environment is very easy to administer and manage and, through the mobile app, staff are able to utilise the Cloud service outside of the building.  The system provides functionality, reliability and a flexible approach to telephony within the work place at an good cost.  This has been invaluable in view of the pandemic and flexible home working.

We would highly recommend Digital Telecom.

Sarah Duffy - IT Manager - Queenscourt Hospice


The Covid-19 pandemic has sharply brought to the fore the great importance of NHS IT infrastructure. Solid and reliable IT systems help us do our job and care for patients. In current times, I would argue that the IT is almost more important than my trusty stethoscope! The telephony system from Digital telecom has helped my organisation quickly adapt to the challenges of new ways of working and I can now call patients from anywhere without even having to physically dial a phone again. The app on my phone along my wireless headset and the Chrome browser extension has enabled me to work as efficiently as possible. To add to this, the support is super responsive. I would highly recommend Digital Telecom and their solutions to my fellow colleagues.

Dr Mohamed Bhamani MBChB MRCGP PGDip MSK & Rheumatology
GP @ Leylands Medical Centre | GPwSI @ Leylands MSK Clinics | Clinical Director @ The NorthWest Network

Dr Mohamed Bhamani - Leylands Medical Centre - Bradford


M.B.B.S, M.R.C.G.P, M.B.A

Dr V Gupta
M.B.B.S, M.R.C.G.P

Our surgery was recommended Digital Telecom by another surgery, from day one of the initial meeting we have been time and time again impressed with the service we have received.

During the current pandemic of Covid-19 the ability to be able to use the 3CX app which allows you to be able to use your mobile as if it was your desk phone has helped immensely with being able to continue to deliver our service.

At Market Street Medical Practice we have not had any issues with Digital Telecom, if you ever need their help they are only a call away and answer very quickly.

I personally would recommend this telephone company, who are warm welcoming and local, and most importantly of course they are hard to beat on price.

Mark Lowton-Higgins - Admin Coordinator - Market Street Medical Practice, Droylsden, Manchester


We have recently had a phone system installed by Digital Telecom.

They came to visit to discuss our options and there was no pressure to purchase.

We have kept some of our old equipment in order to reduce costs.

Our new system is fantastic as we previously had problems with line disturbance etc.

They are very experienced and knowledgeable and always at the other end of the phone if we need their assistance.

They are extremely flexible and fitted around the school holidays to install our system.  They even worked a weekend to replace some damaged cables for us.

I would highly recommend them for their professionalism, product quality and after care service.

Mrs Debbie Blezard - School Business Manager - Saint John Vianney School


To grow you need the best people and Digital Telecom have become an integral and valued part of our business.

Mike Foster - Wetherby Building Systems Ltd - Golborne


We now have the best technology, at a fraction of what it previously cost us, with 100% visibility of usage and costs.

Sue Rosborough - Practice Manager - Brigroyd Surgery - Brigroyd

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