The vast majority of telephone systems available today are digital systems – in effect they are computers for routing calls that are designed to operate and work with digital lines (ISDN2e and ISDN30e - otherwise known as Basic Rate ISDN and Primary Rate ISDN). Digital systems offer more features, more cost-effectively. Analogue systems are still available and if your telephony requirements are limited then an analogue system may be the right choice for you.

Whether you are a business, school or college, medical centre or retail outlet, communications now means much more than making and taking calls, and it is now possible to access and share voice, fax, video and data through your telephone system. With the Samsung range of digital voice and data solutions you can utilise the latest developments in telephony and IT technology, enabling your organisation to communicate efficiently both internally and to a wider audience.

Digital Telecom offer a maintenance agreement on all new system sales, and we are happy to quote you for maintenance on your existing telephone system subject to a 'Maintenance Acceptance Test '.

All Digital Telecoms service, maintenance and installations are carried out by our own ‘In-House’ engineers to ensure complete customer satisfaction. We do not subcontract any work.

Voicemail, and its associated applications including auto-attendant, are tools that can improve the image your business presents to incoming callers, and varies in its degree of sophistication and the facilities it offers to end users. At a basic level it is similar to an answering machine as it allows callers to leave messages for staff in individual mailboxes.

The key question to consider is perhaps how many mailboxes your company will need. Other considerations are how many hours recording/storage are required, do you wish to record conversations, how many ports (to allow External and Internal users to access the system at the same time) are required, and can you access the mail boxes remotely and securely via passwords etc. Digital Telecoms experienced consultants will guide and advise you on the best solution for your individual requirements.

There are many advantages to leasing, making it a viable business option. Most importantly by spreading your payments over time means that acquiring a telephone system or service is driven by need and not by budget.

Many companies have no need to own the equipment they utilise and rely on a traditional purchasing approach instead of using the more efficient route that leasing can offer. A further benefit of leasing is that your existing credit lines are not affected as the facility cannot be withdrawn and payments are not impacted on by changes in interest rates and can be offset against taxable profits (an increase in tax efficiency) treating the rentals as revenue expenditure within your accounts. It is rare that leasing cannot provide benefits but often companies that do not lease have not evaluated the benefits.